xbaji Responsible Gaming
xbaji believes that betting is entertainment — not a way to earn money. Understanding your own limits, stopping at the right time and seeking help when needed are the foundations of responsible gaming.
Our Commitment
xbaji's goal is not only to provide a good gaming experience — it is also to create a safe environment. That is why we encourage every user to review their own playing habits. Our Terms and Conditions make it clear that any player who feels their gaming is getting out of control can contact us at any time to set limits or temporarily close their account.
Betting or casino gaming stays enjoyable only when it stays within a planned budget. Chasing losses or playing with borrowed money are the first signs of a problem. More information on responsible gaming is available in our FAQ section.
- No account opening for players under 21
- Option to set deposit limits
- Option for a temporary break or full self-exclusion
- 24/7 support — via live chat and email in Bengali and English
- Encouragement to seek professional advice
Control Tools
xbaji provides several practical tools to help you stay in control of your gaming. Using them is not a sign of weakness — it is a sign of awareness.
Deposit Limits
Set a maximum amount for daily, weekly or monthly deposits. Lowering a limit takes effect immediately; increasing one requires a waiting period.
Financial ControlSession Time Limits
You can set a time limit for each session. Once the set time has passed, the system will automatically alert you and prompt you to log out.
Time ManagementBreak Mode
Take a temporary break from 1 day to 4 weeks. During the break, you will not be able to log in to your account or make deposits.
Short-Term ProtectionSelf-Exclusion
Choosing long-term self-exclusion closes your account for a set period or permanently. This option is provided for serious situations and cannot easily be reversed.
Long-Term ProtectionActivity History
Your full history of deposits, withdrawals and bets can be viewed at any time. Review your own patterns and adjust your plans as needed.
TransparencyReality Check
You will receive pop-up reminders at regular intervals showing how long you have been playing and how much you have wagered — a simple way to stay aware.
AwarenessHow do you activate these tools?
Log in to your xbaji account and go to the "Account Settings" section to find these options. For any assistance, contact us via 24/7 live chat or email — our team is ready to help in both Bengali and English.
Warning Signs of a Problem
If you notice any of the following signs in yourself or someone you know, take them seriously. Getting help before the problem grows is far more effective.
Chasing losses
Placing more bets in the hope of winning back money already lost — this is the most common sign of problem gambling.
Betting with borrowed money
Increasing the amount you play with by borrowing from family, friends or other sources is a clear warning sign.
Unable to stop
Wanting to stop playing but not being able to, or repeatedly going past your limits — this indicates a loss of control.
Neglecting family responsibilities
Spending time on gaming while neglecting work, family or daily responsibilities shows how deep the problem has become.
Hiding your activity
If you feel the need to hide your betting activity from the people close to you, that is a sign something is wrong.
Emotional distress
Feeling excessive stress, depression or anger after a loss — these are signs of the negative impact betting is having on your mental state.
Where to Get Help
You do not have to face problems alone. Help is available from xbaji's own support team, from family and from professional counsellors. Our About Us page explains how xbaji prioritises the overall wellbeing of its users.
xbaji Live Chat
Our support team is available 24 hours a day, 7 days a week. Speak to us in Bengali or English. Requests for account limits or self-exclusion are processed immediately.
Email Support
If you prefer to describe your issue in writing, contact us by email. Your privacy is fully protected. Our email address: [email protected]
Family and Close Ones
Talk to a family member or a trusted friend. Support from someone close to you is often the most effective first step — share what you are going through.
Professional Counselling
Seeing a psychiatrist or behavioural counsellor is nothing to be ashamed of. Various hospitals and mental health services in Bangladesh work with gambling addiction.
Self-Help Resources
There is a lot of reading material available online in Bengali on gambling addiction. Self-assessment questionnaires are particularly useful for analysing your own habits.
Support Groups
Stay connected with people who have been through the same experience. Shared support and exchanging experiences make the road to recovery easier.
Age Verification
Age is verified when creating an account on xbaji and under no circumstances are players under 21 permitted to register. The account verification process may require a national identity card or other government-issued document. This rule is strictly followed.
If you suspect that an underage member of your family is using xbaji or any other betting platform, please contact us directly. We will act quickly. Use device passwords and always log out of betting-related accounts to prevent unintended access.
Our Privacy Policy contains full details of how personal information is kept secure and how age verification data is processed.